Privacy Policy

Last updated: June 6, 2026 · Effective date: June 6, 2026

This Privacy Policy describes how RealGifts, LLC, a Nevada limited liability company ("RealGifts," "we," "us," or "our") collects, uses, shares, and protects personal information when you use our applications, the websites GetRealGifts.com and real-gifts.com (the "Site"), or any services made available by our partners through the RealGifts JavaScript client, API, widgets, or other plugins (collectively, the "Services"). By using the Services, you accept the practices described here.

What This Policy Says in Plain English

THIS SUMMARY IS NOT PART OF THE PRIVACY POLICY, IS NOT LEGAL ADVICE, AND DOES NOT MODIFY OR REPLACE THE FULL POLICY. The full Policy below is the controlling document. If anything in this summary appears to conflict with the full Policy, the full Policy governs.

We collect three kinds of information about you: (1) what you give us when you use the Services or place an order (such as your name, contact details, and delivery info); (2) what we collect automatically when you visit (such as your IP address, device, cookies, and how you use the Site); and (3) what our partners share with us when you interact with RealGifts through their integrations. See What Personal Information Do We Collect?
We use your information to provide and operate the Services, fulfill orders, communicate with you, prevent fraud and abuse, improve the Services, comply with law, and enforce our Terms. See How Do We Use Your Personal Information?
We share your information with our affiliates, our personnel, and our service providers, contractors, and partners (such as analytics, fraud-prevention, identity-verification, content-moderation, fulfillment, payment, shipping, gift-card-issuing, hosting, and customer-support providers) so they can help us deliver the Services. We require these recipients by contract to use your information only to provide services to us and not for their own purposes, and we take commercially reasonable steps to oversee their compliance. We may share information when required by law, in response to legal process, or to protect rights, safety, or the Services. We may also transfer information in connection with a merger, acquisition, financing, or sale of assets. See Will We Share Your Personal Information?
If we ever begin to "sell" or "share" your personal information for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act, we will update this Policy and provide the opt-out mechanisms required by applicable law (including a "Do Not Sell or Share My Personal Information" link and Global Privacy Control handling). See Cookies, Do Not Track, and Global Privacy Control.
Your privacy rights depend on where you live. If you live in California, Nevada, the EEA, the UK, Switzerland, Canada (including Quebec), Australia, or New Zealand, you have specific rights described in the regional sections (right to know, access, correct, delete, restrict, object, withdraw consent, opt out of "sale" or "share," and portability, varying by region). See Your Privacy Rights.
We keep your information for as long as we need it to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. See How Long Do We Keep Your Information?
We use industry-standard safeguards, including encryption in transit and access controls. We process payment-card data through PCI-DSS-compliant providers and do not store payment-card data in plaintext on our own servers. No system is perfectly secure. See Is Information About Me Secure?
The Services are not directed to children under 13, and we do not knowingly collect information from children under 13. The Services are intended for users 18 and older. See Minors.
The Services are operated from the United States. If you use the Services from another country, your information may be transferred to and processed in the United States. See Conditions of Use and the Terms of Use.
To exercise a privacy right or to ask a question, contact us using the methods in Contact.

The full Privacy Policy below governs how we handle your personal information. If you have questions, contact us, see Contact.

What Does This Policy Cover?

This Policy covers personal information we collect when you use the Services and personal information our business partners share with us in connection with the Services. It does not cover the practices of third parties we do not own or control, including our partners' own websites, apps, and services that have their own privacy policies.

What Personal Information Do We Collect?

We collect three categories of information:

Information you provide. Name, email address, billing address, delivery address, phone number, payment-related information (such as payment-card identifiers held by our payment processor), API access credentials, gift preferences, and communications you send us. We refer to this as "Order Information."
Automatic information. Information we collect automatically when you interact with the Services, including device information, IP address, time zone, browser type, referring pages, the pages or products you view, how you interact with the Services, and information collected through cookies and similar technologies. We refer to this as "Automatic Information."
Information from partners. When you use the Services through a RealGifts partner integration (for example, a widget on a partner site), the partner may share Order Information or Automatic Information with us as needed to provide the Services.

We collect Automatic Information using the following technologies:

Cookies, small data files placed on your device. For more information about cookies and how to disable them, visit https://allaboutcookies.org/.
API inputs, URL, query string, JavaScript, cookie, or other programmatic parameters provided by a partner to enable a feature.
Log files, records of activity, including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels, electronic files used to record information about how you browse the Services.

Aggregated and de-identified data. We may aggregate or de-identify information so it no longer reasonably identifies an individual, and may use and share it for any lawful purpose.

E-mail Communications

We may receive a confirmation when you open an e-mail from us if your computer supports this type of program, in order to help us make e-mails more interesting and helpful. We may also send out emails with news or promotions. If you do not want to receive e-mail or other mail from us, please notify us by e-mail at unsubscribe@getrealgifts.com and include sufficient information for us to identify your account.

How Do We Use Your Personal Information?

We use Order Information primarily to provide the Services, fulfilling orders, processing payments, arranging shipping or electronic delivery, and providing receipts and order confirmations. We also use Order Information to:

communicate with you about your account, orders, and the Services;
enable features and core activity notifications;
personalize the content you see;
prevent and detect fraud, abuse, and security incidents; and
in line with the preferences you have set, send you product or service notifications we believe may interest you based on your activity.

We use Automatic Information to operate, secure, and improve the Services, for example, to diagnose problems, analyze trends, prevent fraud, and assess the success of our communications.

Legal bases (EEA / UK / Switzerland users). We process your personal information on the following legal bases under the GDPR / UK GDPR / Swiss FADP, as applicable:

performance of a contract with you (for example, to fulfill an order);
compliance with a legal obligation (for example, tax records);
your consent (which you may withdraw at any time, without affecting the lawfulness of prior processing); and
our legitimate interests in operating, securing, and improving the Services, except where overridden by your interests or fundamental rights.

We share personal information only with your consent or as described below. Categories of recipients include:

Affiliated businesses we do not control. We work with affiliated businesses to provide the Services. We share only the personal information necessary for the affiliate to provide the service, for gift deliveries, this is typically the recipient's delivery address, email, or phone number. Affiliates are required to provide a level of privacy protection consistent with this Policy and to use the information only for the agreed purpose.
Personnel. Our employees, consultants, and contractors may access personal information in the normal course of business and are subject to our privacy and security practices.
Service providers, contractors, and partners. We share personal information with service providers, contractors, and partners that help us provide the Services, including:
- analytics providers (to understand how the Services are used);
- fraud-prevention providers (to detect and prevent fraud and abuse);
- identity-verification providers (to verify the identity of account holders, payers, and recipients where appropriate);
- content-moderation providers (to detect and remove content that may violate these Terms or applicable law);
- fulfillment, gift-card-issuing, payment-processing, shipping, and delivery providers (to fulfill orders); and
- hosting, customer-support, and similar operational providers.
We require these third parties by contract to use personal information only to provide services to us, and not for their own purposes, except as expressly permitted in this Policy or required by law. We take commercially reasonable steps to oversee their compliance; however, we do not control, and are not responsible for, the independent acts or omissions of these third parties.
Account sync and credit or wishlist transfers. To operate the Services, we may share information needed to synchronize your accounts or to offer, transfer, or migrate your Store Credit or wishlist, which may include the existence of your account, balance, or wishlist, (i) with our subsidiaries and affiliates (such as our redemption service), including automatically, for example when an integration you used is discontinued or to let you continue to access or redeem your balance; and (ii) with a non-affiliated participating service or partner in connection with an account-sync, credit, or wishlist feature offered through that partner's integration (for example, when you open a sync page that lets you view, connect, or move balances), where that partner is contractually bound to keep the information confidential and to use it only to provide that feature. In each case we share only what is reasonably necessary for the feature or the action you take, and require recipients by contract to use the information only to provide the service and not for their own purposes.
Promotional offers. We may send offers to certain users on behalf of other businesses based on your previous interactions or preferences. Where we do, we share as little information as possible. To opt out, contact us as described in "What Choices Do I Have?" below.
Business transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our assets, your personal information may be transferred as part of that transaction.
Legal and safety. We may disclose personal information when we believe in good faith that disclosure is necessary to comply with applicable law, respond to a valid legal request, enforce our agreements, or protect the rights, property, or safety of RealGifts, our users, or others.

If we ever begin to "sell" or "share" personal information for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act, as amended (the "CCPA/CPRA"), we will update this Policy and provide the opt-out mechanisms required by applicable law (including a "Do Not Sell or Share My Personal Information" link and Global Privacy Control handling).

Cookies, Do Not Track, and Global Privacy Control

You can manage cookies through your browser settings. Disabling cookies may impair some Service features.

Do Not Track. We do not currently respond to "Do Not Track" browser signals, because there is no consistent industry standard for how to respond to them.

Global Privacy Control. We do not currently engage in the "sale" or "sharing" of personal information for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA, so there is no such activity to opt out of when we receive a Global Privacy Control (GPC) signal. If we begin engaging in any such "sale" or "sharing," we will honor GPC signals as a request to opt out, as required by applicable law.

Is Information About Me Secure?

We use industry-standard encryption in transit (TLS) to protect sensitive information you send us, including payment-related information. Payment-card data is processed by a PCI-DSS compliant payment processor and is not stored on RealGifts servers in plaintext. Access to personal information by RealGifts personnel is limited to those who need it to perform their job and is subject to our internal security and privacy program.

Account information is protected by a password or encryption key. You are responsible for keeping your credentials confidential and for logging out of any shared device. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Where applicable law gives you rights regarding your personal information, you may exercise them by contacting us at privacy@getrealgifts.com. We may need to verify your identity before responding. You may also designate an authorized agent (with written, signed authorization) to make a request on your behalf. Where you use the Services through a partner site or application, that partner may also submit a request to delete your account or personal information on your behalf, at your request or direction; we may require verification before giving effect to such a request. We will not discriminate against you for exercising any of these rights.

Effect of deletion on Store Credit. Closing or deleting your account, or deleting your personal information, results in closure of your account. Any unused Store Credit is a promotional, non-cash benefit in which you hold no ownership interest, and is subject to the redemption window and forfeiture described in the Store Credit and Gift Cards section of our Terms of Use. If you wish to use any Store Credit, you should do so before requesting deletion.

(a) California residents (CCPA / CPRA).

Right to Know: request the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting it, and the categories of third parties to whom we disclose it.
Right to Delete: request deletion of personal information we have collected, subject to legal exceptions.
Right to Correct: request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: see "Will We Share Your Personal Information?" above.
Right to Limit Use of Sensitive Personal Information: we use "Sensitive Personal Information" only for the purposes permitted under the CCPA/CPRA without a separate notice and opt-out.
Right to Non-Discrimination.

"Shine the Light" (Cal. Civ. Code § 1798.83). California residents may request information about our disclosure, if any, of personal information to third parties for those third parties' own direct-marketing purposes. We do not share your personal information with third parties for their own direct marketing. California residents may make a request, or ask questions about this practice, by emailing privacy@getrealgifts.com with the subject line "Shine the Light."

(b) Nevada residents (NRS 603A). Nevada residents have the right to direct us not to sell certain "covered information" within the meaning of Nevada Revised Statutes Chapter 603A. To submit a verified request, email privacy@getrealgifts.com with the subject line "Nevada Opt-Out" and include sufficient information to verify your identity.

(c) European Economic Area, United Kingdom, and Switzerland residents. RealGifts does not target the European Economic Area, the United Kingdom, or Switzerland for the offering of goods or services. We operate the Services from the United States in U.S. dollars, do not direct advertising at users in those regions, and do not maintain country-specific websites for those regions. Browser-based language preferences and similar user-driven personalization do not constitute "targeting" of a particular country.

Where you nonetheless use the Services from the EEA, the UK, or Switzerland and applicable law gives you rights regarding your personal information, you have the rights of access, rectification, erasure, restriction, portability, and objection under the GDPR / UK GDPR / Swiss FADP. You have the right to lodge a complaint with your local data protection authority. To exercise these rights, contact us at the email above.

International transfers. Your personal information may be transferred to and processed in countries other than your country of residence, including the United States. Where required, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, or the Swiss equivalent. Contact us for a copy of the safeguards.

(d) Canada residents (PIPEDA + Quebec Law 25 where applicable). You have the right to access and correct personal information we hold about you, and the additional rights provided to Quebec residents under Quebec Law 25 (where it applies). To exercise these rights, contact us at the email above.

(e) Australia and New Zealand residents. If you are in Australia, you may exercise rights under the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth); if you are in New Zealand, you may exercise rights under the Privacy Act 2020. To exercise these rights, contact us at the email above.

(f) Other international users. If you are in any other country, your local law may give you rights regarding your personal information. Contact us at the email above for assistance.

How Long Do We Keep Your Information?

We retain personal information for as long as necessary to provide the Services, comply with legal obligations (including tax, accounting, fraud-prevention, and dispute-resolution), and enforce our agreements. When personal information is no longer needed, we delete or de-identify it on a regular schedule.

What Information Can I Access?

Where available, you can access your Personal Information on our Site or Services or through the partner or relevant affiliated business and correct, amend, or delete information that is inaccurate within the corresponding Settings or other Account Information section. For jurisdiction-specific rights and how to exercise them, see Your Privacy Rights above.

What Choices Do I Have?

As stated previously, you can always opt not to disclose information, or not access, authorize, or interact with our Site or Services, but then you may be unable to use certain features of our Site or Services.
When available, you are able to add or update certain information on our Site or Services, such as those listed in the "What Personal Information Do We Collect?" section above. When you update information, however, we may maintain a copy of the unrevised information in our records.
In certain instances, you may disable your RealGifts account by removing the application from your profile, or by discontinuing your use of the Site or Services. If you have any problems, please email help@getrealgifts.com. Please note that some information may remain in our records after disabling your account.
You may email us to review, update or delete your Personal Information where applicable at contact@getrealgifts.com.
If you do not wish to receive e-mail or other mail from us, please notify us by e-mail at unsubscribe@getrealgifts.com. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of our services, and you are responsible for reviewing such legal notices for changes.

Who Can Use Our Services?

Anyone registered with the Site or Services or with our partners can use our Site or Services, excepting any users, countries, or locations that are disabled, blocked, or otherwise not serviced. Please see the Privacy Policy of the partner or relevant affiliated business through which you are using our Site or Services for more information.

Minors

The Services are intended for users 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe we may have collected personal information from a child under 13, please contact us at privacy@getrealgifts.com and we will promptly delete the information.

Conditions of Use

If you decide to use the Services, your use and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including the dispute resolution section in the Terms (which provides for binding arbitration on an individual basis for users in the United States and Canada, and forum and consumer protections of your country of residence for users elsewhere).

Third-Party Websites and Partner Integrations

Our services may permit you to link to other websites on the Internet, and other websites may contain links to our services. These other websites are not under our control. The privacy and security practices of websites linked to or from our applications are not covered by this Privacy Policy, and we are not responsible for the privacy or security practices or the content of such websites.

When you use the Services through a partner integration (for example, a RealGifts widget embedded on a partner's site or app), actions you take through the Services, such as purchasing a gift, redeeming a gift, adding or removing items from a wishlist, or viewing a wishlist, may be shared with that partner and may trigger features on the partner's own site or app, such as activity or news-feed posts, notifications, or other displays of your activity to you or to other users of the partner's platform. RealGifts does not control those partner-side features. The partner's collection and use of that information, and any postings or displays it makes on its own platform, are governed by the partner's own privacy policy and terms, not by this Policy. If you do not want your activity to appear on a partner's platform, review that partner's privacy settings and policies, or contact the partner directly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, at our discretion, so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, it is disclosed. When we do, we will post the updated Privacy Policy here and update the “Last updated” and effective dates above. For material changes, we will provide reasonable notice (for example, by posting a notice on the Site or by email where required by law), and where your consent is required by applicable law, we will obtain it. Your continued use of the Services after the effective date of an updated version constitutes acceptance, and use of information we collect is subject to the Privacy Policy in effect at the time such information is used.

Questions or Concerns

If you have any questions or concerns regarding the privacy of our services, please send a detailed message to contact@getrealgifts.com. Your privacy is important to us and we will make every effort to resolve your concerns.

Contact

You may contact RealGifts at the following address:

RealGifts, LLC
732 S 6th Street, Ste R
Las Vegas, NV 89101
Phone: 888-558-4438

General inquiries: contact@getrealgifts.com
Privacy inquiries: privacy@getrealgifts.com
Legal notices: legal@getrealgifts.com
Copyright / DMCA notices: dmca@getrealgifts.com