Frequently asked questions

RealGifts is a B2B SaaS platform, not a consumer gift shop. It is a white-label gift shop plugin and gifting API that platform operators embed in their own apps. Your users then browse, purchase, and send real physical gifts to each other inside your platform. RealGifts handles the catalog (1M+ gifts, 100s of brands), payments, fulfillment, shipping, and customer support. You earn commissions on every order. RealGifts is built for social and dating platforms, gaming platforms, enterprise HR and rewards tools, and content and community platforms.

The fastest path is the 3-line JavaScript embed. Your developer pastes the snippet into your frontend, configures the container ID and API key, and the gift shop is live. Many platforms complete the full integration, including testing in the sandbox, within a single sprint. SDK-based and REST API integrations take longer depending on how deeply you need to customize the experience.

RealGifts supplies the complete gift shop: the catalog, the browsing and purchase flow, the checkout, payments, fulfillment, and post-purchase tracking. You embed it. You configure the branding (colors, fonts, product selection) to match your platform. You do not build the commerce layer yourself.

Yes. The 14-day free trial gives you full Starter plan access: the embed, developer sandbox, API credentials, and the commission dashboard. No credit card is required to start. You can test the complete purchase flow, including the commission event, before you commit to a subscription.

Starter is $199/mo. Pro is $1,199/mo. Enterprise pricing is custom. All plans come with a 14-day free trial. Subscription fees are waived when your platform reaches qualifying monthly sales thresholds: $10,000/mo in gift sales on the Starter plan, $100,000/mo on the Pro plan. Enterprise thresholds are negotiated per contract.

You earn a commission on every gift order that runs through your platform. Commission rates depend on your plan tier and monthly sales volume. Rates improve as your volume increases. Your commission dashboard shows your current rate and tracks earnings per order in real time. To see the specific rate for your use case, start a free trial or contact sales.

When your monthly gift sales reach the qualifying threshold for your plan, the subscription fee for that billing month is waived. Your platform is paying for itself through commission revenue. Fee waivers reset each billing month based on your trailing sales total. If you fall below the threshold in a given month, the standard subscription fee applies.

Yes, through the Enterprise plan. Enterprise includes a dedicated account manager, custom commission structure, custom catalog and brand integrations, SLA-backed uptime commitments, and procurement-friendly invoicing. Start a 14-day free trial on Starter to evaluate the platform independently, then contact sales to discuss Enterprise terms if your volume or procurement requirements warrant it.